We are here to help with any questions about our travel cards
Whether you have questions about our cards, need help with your account, or want to explore business solutions, our team is ready to assist you.
47 Merchant Street
London, EC2R 8AH
United Kingdom
Monday - Friday: 9:00 - 18:00 GMT
Saturday: 10:00 - 14:00 GMT
Sunday: Closed
We aim to respond to all enquiries within 24 hours during business days.
Quick answers to common questions
Standard delivery within the UK takes 5-7 business days. Express delivery is available for Voyager and Elite cardholders.
Yes, you can add your virtual card to Apple Pay or Google Pay immediately after approval and start spending right away.
You can instantly freeze your card in the app and order a replacement. Emergency cash services are available for Elite cardholders.
No monthly fees on any personal card. The Business Travel Solution has an annual fee that covers all features and included cards.